OUE was incorporated in Singapore on 8 February 1964, the year before Singapore’s independence. The company was established as part of Overseas Union Bank, one of Singapore’s leading financial institutions at the time, which sought to enter the hotel industry. OUE was listed on the then Stock Exchange of Malaysia and Singapore under the Hotel Counter on 29 December 1969.
To drive economic growth for the newly independent nation, Singapore’s leaders embarked on a rapid industrialisation path and developed a strategy to attract foreign investments and boost business and leisure tourism. OUE supported these objectives by providing first-class conference accommodation, luxury hotel rooms and shopping facilities.
When the first of the hotel’s two towers opened in 1971, it set a record as the tallest hotel in Southeast Asia and the largest hotel in Singapore with 700 rooms, standing out as a landmark of world-class Asian hospitality.
From its resplendent lobby to its elegant lounges that regularly played host to dignitaries and celebrities, The Mandarin Singapore exuded an enchanting blend of glamour and an impeccable quality of service, rooted in “Asian Grace, Warmth and Care” that would be its hallmark throughout the next 50 years.
With the completion of its second tower in 1981 bringing the hotel’s total room inventory to 1,200 rooms, together with new and expanded conference facilities, The Mandarin Singapore continued to flourish as one of the city’s most luxurious convention hotels. During this period, the government’s ambitious land reclamation project at Marina Bay was well underway, creating an extensive area of prime waterfront land for development. One of the first developments was Marina Square, which opened as the largest shopping mall in Singapore at the time. It was here, as part of the Marina Square complex, that OUE opened the 624-room Marina Mandarin Singapore in 1986. The hotel became known for its majestic 21-storey atrium. Its guestrooms offered unobstructed breathtaking views of the bay area and Raffles Place, Singapore’s central business district (CBD), with its stunning and evolving skylines.
At the same time, in tandem with Singapore emerging as a regional business and financial hub, OUE was beginning to build a strong reputation for developing prominent commercial properties, from Grade-A office towers to prime retail and integrated developments. Among its first commercial landmarks was One Raffles Place Tower One (formerly OUB Centre), which opened in 1986 as the tallest skyscraper in Singapore at the time, located in the heart of Raffles Place.
In 2010, Mandarin Gallery opened on Orchard Road, following a S$200 million transformation into a premier retail and lifestyle destination. Situated within four levels of Mandarin Orchard Singapore hotel, the mall brought boutique sophistication to Singapore’s prime shopping haven.
2011 saw the completion of OUE Bayfront, an 18-storey Grade-A office building with stunning views of the Marina Bay area, which was converted from the former Overseas Union House along the historic Collyer Quay waterfront. In addition to the office building, OUE Bayfront comprises OUE Link, an overhead pedestrian link bridge with retail units, and OUE Tower, a conserved tower building with panoramic views of the Marina Bay landscape and housing the island’s only operating revolving restaurant.
At the same time, three additional storeys were added to Tower One, bringing it to 62 storeys high. Two new floors were dedicated to restaurants and a rooftop observation deck was included. Aside from the two office towers, One Raffles Place Shopping Mall underwent a major makeover of its six-level retail space and unveiled a modern yet timeless glass façade with LED lighting features in 2014.
The extension was completed in 2016, adding a further 243 rooms to the hotel’s capacity to cater to the strong growth in international arrivals to Singapore. Reflecting OUE’s commitment to excellence, the hotel has won the World’s Best Airport Hotel award by Skytrax eight times (2015-2023).
In 2017, OUE unveiled OUE Downtown, previously two towers of office space with a podium, auditorium and banking hall (formerly DBS Towers), now a vibrant mixed-use development. OUE Downtown redefines the work, live and play experiences with premium offices, a hotel, and a lifestyle shopping mall with a 262-metre-wide retail frontage in the CBD, Downtown Gallery.
Amid a booming real estate investment trust (REIT) market in Singapore, OUE successfully listed OUE Hospitality Trust in 2013, with its initial portfolio comprising Mandarin Orchard Singapore and Mandarin Gallery. In 2014, OUE launched OUE Commercial REIT, with its flagship Singapore property, OUE Bayfront, and Lippo Plaza Shanghai making up its initial portfolio.
The establishment of the two real estate management platforms was an important milestone for OUE, allowing it to unlock value and recycle a portion of the capital of its stabilised assets while establishing recurring fee income from its fund management business. The two REITs were subsequently merged in 2019, creating one of the largest diversified Singapore REITs with seven properties and S$6.9 billion of assets under management, contributing to Singapore’s transformation into a global REIT hub.
To capitalise on the tremendous growth in demand for quality and affordable healthcare across the region, OUE expanded into the healthcare sector through the strategic acquisition of OUE Healthcare Limited (formerly International Healthway Corporation Limited) (OUE Healthcare) in 2017, followed by an investment in First REIT, Singapore’s first listed healthcare focused REIT, and the acquisition of First REIT’s manager in 2018.
With a vision of creating a regional healthcare ecosystem anchored on Singapore’s medical best practices, OUE continues to broaden and deepen its healthcare operating expertise across a pan-Asian platform spanning hospitals, nursing homes, medical groups, clinics and medical specialists in Singapore, Japan, Indonesia and China.
OUE also invests in businesses that are complementary to its core activities. In 2019, the company diversified into the F&B business through OUE Restaurants, tapping on the increasing growth of consumption in Singapore and Asia.
In early 2022, Mandarin Orchard Singapore bid farewell to its guests for the last time, closing its doors in preparation for its rebranding to Hilton Singapore Orchard, a fitting culmination to its 50-year legacy. On 1 January 2023, following an extensive refurbishment, Hilton Singapore Orchard opened as the largest Hilton property in Asia Pacific with 1,080 rooms, introducing a new chapter of exceptional hospitality for both international and local guests. In addition, OUE completed the refurbishment of Crowne Plaza Changi Airport in 2023, which added 12 new rooms and suites, expanded the meeting and event facilities, and introduced Allora, a brand-new all-day dining concept.
To fuel its next phase of growth, OUE’s strategy is to focus on (1) developing an asset-right business model to optimise capital productivity, (2) growing its healthcare segment into a regional champion, and (3) adopting prudent capital management to ensure OUE has the financial flexibility to readily seize growth opportunities.
The divestment of 50% of OUE Bayfront to PIMCO Prime Real Estate in 2021 put this strategy into action, allowing OUE REIT to continue ownership of this prime asset, unlock capital to support future growth and, at the same time, create recurring fee income through asset management.
In January 2024, OUE Commercial REIT celebrated its 10th anniversary and rebranded as OUE REIT to better reflect its focus on growth opportunities in the hospitality, office and retail sectors, and its commitment to providing resilient and sustainable return through portfolio diversification.
At OUE, we look at things differently, seizing opportunities to transform potential, be it in the way buildings and places are used, viewed and valued, or by enhancing lives and communities with exceptional and enriching experiences. By doing so, we go beyond making incremental improvements; we create value by making significant and profound changes in thinking, processes and outcomes.